Processing Orders and Shipments
We are committed to fast and reliable service:
- Order Processing: Within 24 hours of receiving your order
- Standard Shipping: Within 48 hours after order confirmation
- Our Promise: If shipping takes longer than 48 hours, we'll include a complimentary gift in your package as our apology
Delivery Time
In-Stock Items: Most jewelry pieces ship immediately. During high-demand periods, some items may require quick production and will ship within 5 business days.
Processing Time: All orders require 1-3 business days for processing. Please add this time to the shipping estimates below.
Note: Custom orders have separate timelines and are excluded from standard shipping times.
Estimated Shipping Times
We offer worldwide air shipping. Delivery times vary by destination:
| Region | Estimated Delivery |
| 🇺🇸 United States | 6-10 business days |
| 🇬🇧 United Kingdom | 6-10 business days |
| 🇪🇺 Europe | 6-12 business days |
| 🇦🇺 Australia | 6-18 business days |
| 🌏 Asia | 6-25 business days |
| 🌍 Africa | 10-30 business days |
| 🌎 Other Regions | 6-25 business days |
Important Notice: Shipping times are estimates and may be affected by holidays, customs clearance, weather conditions, or other unforeseen circumstances beyond our control.
For any shipping inquiries, please contact us at support@xymqjewelry.com